Compass.

Problem

Transfer and tour operations mostly run on phone calls. The office calls the driver, the driver calls the office; the only way to find out where a job stands is one more call.

Approach

Two parts: the Compass panel, where the office assigns jobs, and Compass Captain, the app drivers use in the field. Accounts are created by the company; there is no sign-up in the app.

• Today's jobs: on a map and in a list. The next job comes first: pickup time, pickup and drop-off points, passenger count, the planned route and duration.
• Step by step in the field: on my way → arrived → passenger picked up → done. Steps are confirmed with a long press; "arrived" and "done" only unlock near the point. A focus mode opens as the job time approaches.
• Directions: one tap to Apple Maps, Google Maps or Yandex Navi.
• Job details: passenger and flight info; special requests such as a child seat or wheelchair shown separately and clearly. Call the passenger by phone or WhatsApp, show their name full screen for the welcome sign, report a delay or vehicle problem to operations.
• Cash: the amount to collect in the vehicle shows on the job and is recorded on hand-over; a daily cash summary and the last 7 days.
• Notifications: new jobs, time changes, cancellations and vehicle changes; tapping one opens the job.
• When the connection drops: the last seen jobs are stored encrypted on the device.
• Location stays on the phone: used only to confirm you're near a point and to show the route, never sent to the server.

Outcome

Compass Captain launched on the App Store on 10 October 2026 and is in active use in the field. The goal: the office can follow every job without calling the drivers.